FAQ
Where is the add button?
The add button is located on the top right of the page, to the left of the search bar and account icon. It looks like a plus symbol inside a blue circle.
How do I create an App?
To create an App, follow these steps:
First, make sure you have a Project that will host the App. If you don't have a Project yet, then create a Project.
Navigate to your desired Project by clicking on the Account Icon (in the top right corner of any page or view) and selecting 'Your Projects'. Then click on the desired Project from the list.
Within the Project Overview page, look for the 'Apps' section.
Click on the blue plus sign or Add button in the 'Apps' section.
Fill in the required information for your new App.
Click 'Create App' or 'Save'.
Now you have successfully created an App within a Project.
How do I create a Project?
To create a Project, follow these steps:
Click on the Account Icon in the top right corner of any page or view.
Select 'Your Projects' from the pop-up menu.
In the 'Projects' view, click on the blue plus sign or Add button.
Fill in the required information for your new project and click 'Create Project' or 'Save'.
Now you have successfully created a Project.
Alternatively, if you are already on the Home Page (which displays all your projects), you can directly click on the blue plus sign or Add button to create a new project.
How do I create an Organisation?
To create an Organisation, follow these steps:
Click on the Account Icon in the top right corner of any page or view.
Select 'Your Organisations' from the pop-up menu.
In the 'Organisations' view, click on the blue plus sign or Add button.
Fill in the required information for your new organisation and click 'Create Organisation' or 'Save'.
Now you have successfully created an Organisation.
How do I create a group?
To create a group, follow these steps:
Navigate to your Organisations by clicking on the Account Icon (in the top right corner of any page or view) and selecting 'Your Organisations'.
Select the desired Organisation where you want to create the group.
Within the Organisation view, look for the 'Groups' section.
Click on the blue plus sign or Add button in the 'Groups' section.
Fill in the required information for your new group and click 'Create Group' or 'Save'.
Now you have successfully created a group within an Organisation.
Where is the menu to see my organisations?
The menu to see your organizations can be accessed by clicking on your Account Icon located at the top right of any page or view. In the pop-up menu that appears, you will find the "Your Organisations" option. Clicking on this option will take you to a page displaying all your organizations.
Please list the order of the items in the pop-up menu with the account icon.
The order of the items in the pop-up menu with the account icon on the top right is as follows:
Your Projects
Your Organisations
Your Groups
Your Apps
Settings (general account and app settings)
Logout
What is the navigation bar?
The navigation bar is a menu located on the left side of the screen, allowing users to navigate through different sections of the Information Hub. It provides easy access to various features and functionalities within the platform. The navigation bar is context-sensitive, meaning it shows different options based on your current location within the Information Hub. On larger screens, the navigation bar remains expanded and visible, while on smaller screens, it can be accessed by selecting the three horizontal stripes at the top left corner of the screen.
Where is the navigation bar?
The navigation bar is located on the left side of the screen. On small screens, it can be accessed by selecting the three horizontal stripes on the top left of the screen. On larger screens, the navigation bar is not minimized and clearly shows links to navigate the Information Hub. The navigation bar is a local or context-sensitive tool, which means that if you are viewing a project or organization, it shows different options related to your current location or page on the information hub.
What would happen if I select the Information Hub icon on the top left above the navigation bar?
If you select the Information Hub icon on the top left above the navigation bar, you will be redirected to the home page of the Information Hub. This is the default page you see after logging in, where you can access your projects, organizations, groups, and apps.
How do I create a table?
To create a table in Information Hub, follow these steps:
A table can only be created inside an existing project.
Navigate to the project where you want to create a table.
On the left-hand side navigation bar, click on "Tables." If you cannot see the navigation bar on a small screen, there should be a button with three horizontal stripes on the top left of the screen while you are inside a project.
Click on the blue add button located at the top right of the page, which looks like a plus symbol inside a blue circle.
A dialog box will appear where you can enter details for your new table:
Enter a unique name for your table longer than 3 characters.
Choose whether to create an empty table or import data from an existing file (CSV or Excel).
If importing data, click "SELECT FILE FROM STORAGE" to import from a file uploaded to storage.
Click "Create" to finish creating your table.
Your new table will now be available in the Tables section of your project. You can access it by clicking on its name and start adding or editing data as needed.
How do I add columns to a new blank table?
To add columns to a new blank table in Information Hub, follow these steps:
Log in to your Information Hub account and navigate to the project where you have created a blank table.
On the left-hand side navigation bar, click on "Tables." If you cannot see the navigation bar on a small screen, there should be a button with three horizontal stripes on the top left of the screen while you are inside a project.
Click on the name of your blank table to open it.
Click on the "Add Column" button located at the top right of the page, which looks like a plus symbol inside a blue circle.
A dialog box will appear where you can enter details for your new column:
Enter a name for your column.
Choose a data type for your column (e.g., Text, Number, Date, etc.).
Optionally, set additional properties such as whether the column should be unique or required.
To add multiple columns select the big round blue button with a plus symbol at its centre.
Click "Add" to finish adding all your new columns.
Your new column will now be added to your blank table. You can continue adding more columns as needed and start entering data into your table cells.
Why can't I create a group?
To create a group, you must be part of an organization. Groups are created within organizations to help manage projects and users. If you are not part of an organization or have not created one yet, you will not be able to create a group.
To create a group, follow these steps:
Go to the "Your Organisations" section by clicking on your account icon in the top right corner and selecting "Your Organisations."
Select an existing organization or create a new one.
Inside the organization page, click on the "Groups" tab.
Click on the blue plus or add button to create a new group.
Enter the required information for the group, such as name and description, and click "Create."
Now you have successfully created a group within your organization. You can use this group to manage access permissions for projects and users within your organization.
Why can I not see a project when I use the search bar?
If you cannot see a project when using the search bar, there could be a few possible reasons:
Different Search Bars: There is a global search bar on the top right of the page next to the bell icon. It will search through all your projects. Do note that depending on your view there is also a local context-sensitive search bar in the middle of the screen, below the global search bar.
Incorrect search term: Make sure you are entering the correct project name or keywords related to the project. Double-check for any typos or errors in your search query.
Limited access or permissions: You might not have permission to view or access the project. Check with the project owner or administrator to ensure that you have been granted the necessary permissions to view and interact with the project.
Project is archived or deleted: The project might have been archived or deleted by its owner or an administrator. In this case, you will not be able to find it using the search bar.
Network issues or delays: If there are network issues or delays in loading the page, it might take some time for the search results to appear. Refresh your browser and try searching again after a few seconds.
Browser cache issues: Clear your browser cache and cookies, then try searching for the project again.
If you still cannot find the project after trying these steps, contact your organization's administrator or Information Hub support for further assistance.
Last updated